Does Cricut Design Space have you confused? You aren’t alone. Here are some of the most commonly asked questions we get about Design Space!
Cricut Design Space 3
Throughout all my time in the Cricutting world, the biggest frustrations I see have to do with Design Space.
It can be overwhelming and confusing – especially if you are coming from an older Cricut machine that relied on cartridges.
Me? I love Design Space and all that you can do with it. In fact, it’s introduction is why I jumped ship from Silhouette!
But I know that it can be frustrating to jump into it and have no clue what you are doing.
However, today I thought it might be beneficial to address a few of the commonly asked questions and frustrations I hear over and over again.
These are questions that are often keeping people from using their Cricut Explore Air or Cricut Maker – and I want to make sure everyone is able to use their machines to the best of their abilities!
This post won’t really go into a ton of detail on designing in Design Space. However, it will be going over a lot of technical issues people have. My course shares a little bit more about how to use the design features of Design Space.
If I don’t answer your question – don’t be shy. Leave a comment below, and I will do my best to respond as quickly as possible.
Cricut Design Space Troubleshooting
Cricut Design Space is the online platform that Cricut designed to be used with their newer machines.
It’s not software – you download a plugin on your computer (or the app on your table/phone), and then you are able to design to your heart’s content.
You can use designs and images that are already uploaded into Design Space, or you can upload your own!
Cricut Design Space works with the following machines:
Cricut Maker (Buy on Cricut / Amazon)
Cricut Explore Air 2 (Buy on Cricut / Amazon)
Cricut Explore Air (Buy on Cricut / Amazon)
Cricut Explore One (Buy on Cricut / Amazon)
Cricut Design Space is 100% free. You do need to create an account, but if you don’t want to, you don’t have to spend a penny.
While they have some free images and fonts built into the program, there are ones that you can pay money for. You can also sign up for a Cricut Access Plan, which will give you access to thousands of images and fonts – you can learn more about Cricut Access here.
However, you can install your own fonts onto your computer and upload images to Design Space (that you’ve created, found for free, or purchased on your own).
Here are a few places I really like that offer free and paid SVG files:
Cricut Design Space is an online program, so you don’t download it onto your computer.
However, you will need to download some plugins, which should auto popup and prompt you to download when you go through the initial process.
Here are some instructions on how to install Design Space –
If you are wanting to download Cricut Design Space onto your iPhone or iPad, then you will just need to go to the Apple App Store, search for “Design Space”, and it should be the first option to pop up. Download it like you normally would.
Here is what you should look for in the App Store:
Any project that you create in Design Space can be saved to the Cloud. You just need to make sure you save your project – that button is in the top right hand corner.
This allows you to view your project on any device where you are logged in.
However, if you are working on an iPhone or an iPad, you have the option to save it just to your device. I would usually always suggest saving it to the Cloud though!
You can use Design Space on Mac computers, PC computers, and iOS devices.
Your computer must be running a Windows or Mac operating system, and for that reason, Google Chromebooks CANNOT be used, as they run on a Google OS.
As far as the system requirements, visit this page for the specifics on that:
Here are a few computers to consider (I have linked to Best Buy
—MacBook Pro 13 (this is what I have. I always buy my Macs from Best Buy).
—iPad Pro with Apple Pencil – I would suggest getting the largest screen (11″) if you can
While Cricut has had a beta version of an app for Android phones and tablets available, it’s super glitchy.
Sometimes when you go to cut your design, it will stop you before you at the mat preview page and say you need to pay.
You may have accidentally added an image that requires payment – you can go back to your canvas and check each image to see if there is a dollar sign next to it (or see if the font you selected has a dollar sign. Keep in mind that even if you have Cricut Access, you don’t have access to ALL the images and fonts).
If you selected a project from Design Space, it may have included an image or font that is paid. When you look at the project instructions, it should tell you if it is free or not.
No, it cannot.
I see this question all the time in Design Space, and it can be so frustrating! Most often, Design Space is down when they are making updates.
Sometimes they will send out an email when they expect an outage, but I don’t always see this.
If it’s down, I would suggest not contacting their customer support and just be patient. You can also try another browser or clear your browser cache, just to make sure it’s not an issue on your end.
Slicing is one of my favorite features in Cricut Design Space! I love cutting out fonts and images in other designs.
But sometimes it won’t work. If you are finding this to be a problem, here are a few ideas:
–Make sure the image/font you are cutting out of (so that’s on top of another image) is completely inside the other image. If a piece of it is sticking out, it won’t slice.
–Make sure everything is selected.
–Keep in mind that when you slice it, you will have two layers to remove from the image – the original image/font that you sliced, as well as the sliced
I won’t dive too much into Print and Cut, as it is a beast on it’s own.
However, the biggest reason why I see people having trouble with Print and Cut is that they didn’t flatten their images! Before you go to print and cut, make sure you select all and press flatten.
Most often you will get an error or a white screen with Design Space if you don’t have the most recently updated plugin.
If you get a blank page, try refreshing the page to see if the plugin update appears. DO NOT move away from this page when it’s updating, or it will turn white.
Yep – Cricut Access is not required to use Design Space. It is a completely free program to use.
There’s nothing more frustrating than logging into Design Space and having it be slower than a snail.
If this is the case, first make sure you have the latest plugin installed on your browser. You should be prompted to do this when you go to Design.Cricut.com, and it will typically start updating on its own. Here’s the screen you’ll typically encounter:
Another common reason for Design Space being slow is if your image is too large. Occasionally, you may accidentally (or purposely) size an image to be extremely large. This will definitely slow down your Design Space. Make sure that you don’t have anything sized larger than your largest mat.
I think the biggest culprit just comes down to people’s computers. Here are a few things to check:
–Make sure your computer and browser are completely up to date
–Delete any unnecessary files from your computer (the downloads folder can get bulky fast!)
–Don’t have too many tabs open in your browser
–Install anti-spyware, virus, and malware software on your computer. Nothing makes a computer slower than a good ol’ fashioned virus! I am a big fan of Norton Anti-Virus.
While you can use it with most of the major browsers, Cricut does suggest not using Internet Explorer.
Instead, you should use a browser like Google Chrome (my personal favorite), Mozilla Firefox, or Safari.
Well, I hope that this has helped answer some of the questions you may have had. Feel free to leave a comment below with any additional queries you may have.
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Katie is a Colorado-native, BYU graduated, and most importantly, wife to one and mother to three beautiful boys. She is passionate about sharing her experiences with others – especially about pregnancy, breastfeeding, cooking, and crafts. She is currently training to be a Certified Lactation Educator. She loves spending time with her family and helping others find joy in family life.
Looking for even more Cricut help? Be sure to check out our Cricut Tutorials guide which has all of our best tips, tricks, and tutorials for mastering your Cricut machine!