Walmart Grocery Pickup: Everything You Need to Know

Is Walmart Grocery Pickup worth doing? Does it save you time and money, or will it just add to meal planning frustration? Have you had problems with Walmart Grocery Pickup? We save nearly 50% on our grocery bill when we use their grocery pickup service. Here is everything you need to know!

Walmart Grocery PIckup

Walmart Online Grocery Shopping

Have you ever gone to the grocery store for “just a few things” and ended up leaving having spent at least $20 more than you needed to? Or skipped going to the store- and been without milk for an extra day- just because it would involve loading and unloading your children into the car and dragging them through the aisles?

I hope I’m not the only one who has done that before. I generally enjoy grocery shopping but I recently discovered how amazing it is to use the Walmart Free Grocery Pickup Service.

It has been life-changing. No really. It has! I no longer impulse buy or have to waste precious time going in and out of the store to get my groceries each week.

You simply order your groceries online, reserve a time slot to pick up and a Walmart employee shops, bags and brings your groceries out to your car for you! They’ll even load them into your car and the best part is this service is absolutely free. No need to tip or pay an extra service fee either.

It is so easy to do but I am going to share all you need to know when placing your own order.

**Get $10 off your first order using this link – minimum of $50 required for discount**

How to Use Walmart Grocery Pickup

Find Location and Make an Account

Walmart Grocery Pickup

Most importantly, make sure your local Walmart store offers grocery pick up.  You will need an account to place an order so you can do so at

It is so quick and easy and all you need is an email address. Once you’ve signed in, you click on the Grocery Pickup tab and it will let you know if the pickup serves your area. If so, you continue on by putting in your zip code which will then bring up your nearest Walmart stores. Pick the store you want to shop at and you’re all ready to go!

Start Shopping

Next, comes the fun part!

Choosing your groceries. I prefer to write a list out beforehand so I don’t get distracted and stick to only what I need. You can type in a product or the general idea at the top of the screen and all your options will come up.

For example, if you put in “orange juice” a variety of brands and sizes will appear and you then click “add to cart” once you’ve chosen what you would like. When it comes to produce or meat you can choose how many pounds of each item you need so it is easy to customize to fit your needs.

Bonus tip: every time you log in to place an order it saves some of your most used products on the main screen so you can add them quickly. I always have paper towels, cheese, yogurt and milk pop up!

Once you have completed your list it will ask you to choose a time to pick up. They have you choose in one-hour increments allowing you to go anytime during that hour window.


One thing it asks is if you will allow substitutions. Sometimes items might be out of stock. If you click the allow substitutions arrow, the grocery shopper will simply find a replacement for it.

Usually, they will upgrade you to a larger size or give you a different brand at no extra cost! Whenever we’ve bought a store brand item, and they’ve had to substitute, it’s always a more expensive brand (and they charge you the cheaper price!).

Picking Up

Walmart Grocery PIckup

Walmart will send you an email right before your time slot opens up to let you know your groceries are ready. I have never had to wait and my groceries have always been ready on time. You can download the Grocery Pick Up app on your phone which allows you to check in so they know you are on your way.

Once you get to your store, follow the Grocery Pickup signs to the pickup area and pull into one of the reserved parking spots.

 A friendly grocery worker will then come out to greet you and return with your groceries!

They bag everything up and bring them out in big bins. I like this because it keeps the bags from getting squished or toppled on top of each other.


Walmart Receipt

You will need to put a credit or debit card number in your Walmart account. They do not accept cash at the pickup. Once you have arrived and gone over your order they will charge your card and then give you a printed copy of the groceries you purchased.

That sounds easy enough, right? I have loved using the Grocery Pickup and I love sitting down the night before I need groceries to go over my list and planning my weekly menus.

This week has been cold and snowy in Utah so I was able to plan ahead, and order ingredients to make chili and cornbread for dinner. My weekly grocery items also include items for my daughter’s school lunch plus fresh produce. They always do a fantastic job of picking only the freshest products!

If you have the option to do Grocery Pickup at your local Walmart I would highly recommend it! If you’ve used it before we’d love to hear in the comments what you thought about it!

Walmart Grocery Tips and Tricks

Here are a few things to keep in mind to make your Grocery pickup experience a little bit better:

  • You cannot use coupons or rebate apps such as Ibotta. This can be a downside for a lot of people! The reason you can’t use it for a rebate app is that they don’t give you a traditional receipt – it’s a printed out piece of paper. This is a big reason why I often will choose Kroger Grocery Pickup because you can use coupons and use rebate apps!
  • You can change your order after you place it. I’ve had plenty of experiences where I decided I didn’t need something – or I did need something
  • Download the app! It makes for easier check-in, and you can easily place an order from the app.
  • If you have a complaint or question, make sure you call customer service. I’ve found them to be much more responsive and friendly than if I make a complaint in the store itself, and they make things right.
  • Have your list with you as you add your items – it will save you from binge shopping. The main reason I save around 50% on our bill is because I’m able to double check my pantry, and I don’t throw random stuff in my cart as I’m shopping like I do in the grocery store.

How to Pay for Walmart Grocery Pickup

You will need to use your credit or debit card. If you are on food stamps, you can use your EBT card. However, they do not accept cash, checks, or WIC

Should You Tip for Walmart Grocery Pickup?

People often wonder if they are supposed to tip the person who brings their groceries out. Here is the official policy from Walmart:

“No. Tips cannot be accepted, but a “thank you” and a smile are always welcome. Please complete the post-order survey to let us know about your experience and help us make your next order better!”

Problems with Walmart Grocery Pickup

If you read the comment section below, you will find people who have different complaints about Walmart Grocery Pickup – and they have been valid. Here are a few common ones, and what I would do:

  • Food not Fresh/Nearly Expired – I have found that a lot of Walmart stores, in general, have nearly expired food sitting out, and it drives me CRAZY! Just last week, I bought some hot dog buns, and when I brought them home, I found that they were over a week past the best by date. Even though it’s a bit time consuming, just check everything before you leave the store. If there is anything
  • Prices More Expensive Online – The prices that you get for grocery pickup should be the same as they would be in store. I have never experienced this, but there are several people who have
  • Website Glitchy – I’ve experienced this myself when I’ve tried to use a coupon code one or two times – it just would keep scrolling, and then I would have to redo my entire order. It happened for a few days, and it drove me crazy! I know that once the whole system went down, and all the payments were in limbo. There were a lot of complaints about this.
  • Forgetting Items – Some people have experienced them not bringing out all the items they have. They *should* go over the receipt with you to make sure everything is there, but this doesn’t always happen. If this does happen, customer service should refund you, but it is a pain to not have everything you ordered! Just double check that you have everything you ordered when they bring it out.

Walmart Grocery Reviews

Obviously, we have had a pretty good experience with Walmart Grocery. I do think there could be improvements (such as giving you an extra receipt), but for the most part, I think it’s a great option. I have young children, and it’s not always easy to get into the store with them, so I think being able to just drive up and get my groceries is ideal.

Below in the comments, you will find TONS of reviews, so make sure you read those and leave yours as well!

Walmart Grocery Tips and Tricks


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Tags from the story


  • Maybe someone can answer this question for me, please. I'm trying to find out if my store, the Dallas Supercenter #3406 15220 Montfort Rd, DALLAS, TX 75248 accepts EBT cards at this time? I've tried to contact customer service at the store as well customer service through Walmart Corporate. Hopefully someone will have the answer for me. Thanks!
  • I haven’t tried it yet. I’m still reading reviews, but I wanted to correct you on one detail I have discovered. Most stores do NOT accept EBT for grocery pick up. They list the stores that DO on this website:
  • How does this work with cold and/or frozen items. Since the time frame is an hour block, do they keep the items in a cooler?
  • Many of the people who work at my local wal-mart are great and act as they might if it were their own business. Regrettably, the majority of the employees are not this way. Assuming all WM stores are like this, If the person who pulls your order doesn't give a rip, of course your order is going to be jacked up.The nice thing about having this type of employee pull your order is that they are probably not going to go out of their way to find an out of date or damaged product to give to you - too much effort. Instead, you'll have missing items, wrong items, etc.Personally, I love the convenience because the one thing in life we all need more of is time and this helps me get a little of it back.My first order included an out of date item but no issues since then.
  • I'm glad I read this before I used the service. I also use Ibotta, along with Flipp and Chekout 51. I typically go thru all of my rebate apps prior to shopping so I know what rebates are available. If there are not any rebates available for anything on my list, which would be extremely rare, I would probably use the service as I have a 6 year old and a 3 month old. I did get some very useful information from this article and the comments. It's nice to know about the substitutions. I did some price comparison from the app to receipts I have saved in savings catcher, and the prices matched, so I do not see that being an issue. Hopefully I will get to use the service and will be able to share my experience. Thank you for this information! 😊
  • Walmart grocery pickup is insanely easy. I placed an order for more than $50 and the WOWFRESH coupon worked for me. I checked in with the app when I left my house and my shopper was standing at the pickup spot with my order when I arrived. Being my first time he reviewed how the program works including the guarantee on everything. If you are unhappy, missing items or whatever the issue might be just call and they will fix it.As someone noted, there are times you may want to shop in store to browse, looks for deals etc which obviously you can still do. Most of the time for me it's the same items I need each week or two which I will use this service for.
  • I have been waiting for our Walmart to get the service. We don’t have it yet. But a competing grocery store in town has it, and I have come to rely on it. My kids are able to use the app to load the grocery listen for me. And schedule a time so I can pick it up on my way home from work. Groceries services rock! I can’t wait to try Walmart’s service When it comes to our town
  • The service is great until the Walmart grocery server went down causing all ordered groceries to be cancelled, leaving you with having to go into the store to actually shop for grocery, but the worst part was now the money you spent (Walmart put a hold on) online for your order is held up so if you don't have the extra money to re-buy your groceries again your screwed!!. it has been 3 complete days since this happened, and the temporary hold they put on my credit/debit card for the amount of groceries purchased has not been released back to my checking account yet, I have called both Walmart customer service & my bank and each blame the other, I was told by 7 days the hold for the $179.00 would be released. I even called Walmart Corporate headquarters and was spoken to like a dog by the person that answered the phone, since this experience I will NEVER shop in another Walmart! buyer beware
  • I used it for the first time today and it was great. However after realizing you don’t receive an actual receipt I was disappointed. I matched items I needed to Ibotta and now I can’t redeem. customer service was not helpful the gentleman just kept saying you can still use savings catcher. I get a lot more money back from Ibotta then I ever get from the savings catcher. I would probably use it is I didn’t have any Ibotta rebates, but normally I have several.
    • This is something I hate as well! I wish they'd give an actual receipt, because I use it for Ibotta as well. For that reason alone, I've started using our King Soopers/Kroger pick up service more.
  • This is great if you have children or have mobility issues, but beware--I tried it this weekend and they forgot $16.97 worth of toilet paper. They did refund the money (it actually takes 3-5 days for the bank to receive refunds they said), but I still don't have toilet paper. Also, I track prices very carefully, and the bread was 10 cents more per loaf through this service. It's a lifesaver if you've got young children with the case of the gimmes in the grocery store, but do know they WILL screw up your order from time and time and they will probably sneak in higher prices on some items.
  • I'm an empty-nester. I would have enjoyed this 20 years ago! Ha!! Now, I actually enjoy my time at Walmart, browsing, walking slowly, doing comparison, and always checking on the clearance items. :-)
  • I love it too...! Also I wish they had more time to change the order but that is just my lazy ass not doing shopping properly and i have to go in store to pickup just one item left out.. nevertheless its amazing!
  • Best thing ever for my busy schedule. I have it setup that my husband and son can add what they want as well. Thank you Walmart

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